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FAQ
Ordering & Shipping
How can I place an order?
Just add your desired product to the cart and complete the checkout process.
You don’t need to register, but creating an account helps you track your orders more easily.
How long does shipping take?
Orders in Tehran are usually delivered within 24 hours.
For other cities, delivery typically takes 3–5 business days.
What are the available payment methods?
Soon
How can I track my order?
After placing an order, you’ll receive a tracking code.
Enter it on the “Track Your Order” page to see the status.
Can I cancel my order?
Yes, you can cancel your order unless it has already been shipped.
If it’s already on the way, wait for it to arrive and then decide.
What if my order doesn’t arrive or there’s a problem with the product?
We’re with you every step of the way—from purchase to delivery and use.
If something goes wrong, our support team is always ready to help.
Do your products come with a warranty?
Yes, all products come with a one-year unconditional replacement warranty (except for physical breakage).
Portable Blender
How long does the battery last after a full charge?
Soon
What types of ingredients can I blend?
Soon
Can I crush ice with it?
Soon
What if my blender won’t turn on or charge?
Soon
What’s the best way to clean it?
Soon
Is it safe for hot liquids?
Soon
How does it compare to a full-size blender?
Soon
Are the blender cups made with safe materials?
Soon
Can I use carbonated drinks in the shaker?
Soon
Does the Q3 model come with a cleaning brush?
Soon