سوالات متداول


چطور سفارشم رو ثبت کنم؟

Just add your desired product to the cart and complete the checkout process.
You don’t need to register, but creating an account helps you track your orders more easily.

سفارش من چند روزه میرسه؟

Orders in Tehran are usually delivered within 24 hours.
For other cities, delivery typically takes 3–5 business days.

روشهای پرداخت چیه؟

After placing an order, you’ll receive a tracking code.
Enter it on the “Track Your Order” page to see the status.

آیا میتونم سفارشم رو کنسل کنم؟

Yes, you can cancel your order unless it has already been shipped.
If it’s already on the way, wait for it to arrive and then decide.

اگه کالا به دستم نرسه یا مشکل داشته باشه چی میشه؟

We’re with you every step of the way—from purchase to delivery and use.
If something goes wrong, our support team is always ready to help.

آیا محصولات گارانتی دارند؟

Yes, all products come with a one-year unconditional replacement warranty (except for physical breakage).