FAQ
Ordering & Shipping
How can I place an order?
Just add your desired product to the cart and complete the checkout process.
You don’t need to register, but creating an account helps you track your orders more easily.
How long does shipping take?
Orders in Tehran are usually delivered within 24 hours.
For other cities, delivery typically takes 3–5 business days.
What are the available payment methods?
Soon
How can I track my order?
After placing an order, you’ll receive a tracking code.
Enter it on the “Track Your Order” page to see the status.
Can I cancel my order?
Yes, you can cancel your order unless it has already been shipped.
If it’s already on the way, wait for it to arrive and then decide.
What if my order doesn’t arrive or there’s a problem with the product?
We’re with you every step of the way—from purchase to delivery and use.
If something goes wrong, our support team is always ready to help.
Do your products come with a warranty?
Yes, all products come with a one-year unconditional replacement warranty (except for physical breakage).
Quik Portable Blender
What is the capacity of the shaker?
From 380 ml to 700 ml
How long does the battery last?
On a full charge, 15-20 blends depending on ingredients.
How long does it take to charge?
About 2-3 hours for a full charge.
How do charge it?
Via USB-C cable, compatible with laptops, power banks, or wall adapters. Avoid using fast-charger
Can it crush ice?
Yes, it can handle ice cubes or crushed ice.
Can it blend frozen fruits?
Yes, It works best if you cut them into smaller pieces first and add water
How long does blending take?
About 10-20 seconds for a smooth texture. You can blend it twice or more.
Is it safe to wash?
Yes, the bottle is detachable and washable. Only the motor base should not be submerged. In Q7 and Q9 motor base is also washable.
Can I use hot liquids?
Q3, Q5, Q7 are designed for cold or room-temperature liquids only. With Q9 model you can use hot liquid (Because the bottle made by Tritan)
Is it safe to carry in a bag?
Yes, it has a leak-proof lid for safe portability.
Does it have safety features?
Yes, the blades won't run unless the bottle is properly attached. An extra feature for Q9 which is Double-press to avoid starting accidentally
What makes it different from a normal blender?
It's portable, wireless, rechargeable, and doesn't need electricity.
Is it strong enough for protein shakes?
Yes, it easily blends protein powder, milk, or water into a smooth shake.
Can I drink directly from the shaker?
Yes, it doubles as a bottle and blender in one.
What materials is it made of?
Food-grade, BPA-free plastic and stainless-steel blades.
How heavy is it?
Lightweight -about 700-1000 g, easy to carry. Q7 and Q9 have extra cap to carry as a bottle
Can I take it on an airplane?
Yes, in checked luggage or carry-on, but best to keep it empty when flying. Because sometimes different airlines have different rules. If security asked, you can show the label printed under the base.
How do I know when the battery is low?
The LED indicator will flash when it needs charging. Or Display shows LO.
Can children use it?
Yes, under adult supervision. Safety lock prevents accidents. But generally, every device with a blade can be dangerous for children.
What drinks can I make?
Smoothies, protein shakes, milkshakes, fruit juices, iced coffee, and detox water.